Holler Privacy Policy
Last Updated: December 18, 2025
Holler provides an AI-powered business development platform designed to help agencies identify opportunities, enrich data, manage outreach, and generate pipeline. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, platform, and related services (collectively, the “Services”). By using Holler, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Information You Provide
We collect information you voluntarily provide, including:
Name, email address, phone number, and company details
Account credentials
Payment information (processed securely by third-party providers; we do not store full card numbers)
Lead/customer data you upload into the platform
Communications with our team, including chat, email, and support requests
1.2 Information We Automatically Collect
When you use Holler, we may automatically collect:
Usage data: pages visited, features used, clickstream data
Device data: browser type, IP address, operating system
Cookies and tracking technologies to improve functionality, analytics, and personalization
Log data for security, debugging, and platform performance
1.3 Third-Party Data Sources
To enrich and enhance user workflows, Holler may receive data from:
Public or publicly available business information
Integrated platforms (e.g., LinkedIn, CRM tools, email providers)
Lead enrichment partners and data aggregators
Third-party analytics tools
Users are responsible for ensuring they have a lawful basis to upload or sync any third-party data into Holler.
2. How We Use Your Information
We use collected information for purposes including:
Providing, improving, and personalizing the Holler platform
Operating AI-driven features, enrichment, and outreach workflows
Authenticate users, secure accounts, and prevent fraud
Responding to support requests
Communicating important platform, marketing, or product updates
Processing payments and account billing
Conducting analytics and improving our product offerings
Enforcing our Terms and Conditions
3. How We Share Information
We do not sell personal data.
We may share information with:
Trusted service providers (hosting, email, analytics, payment processing)
Data enrichment and validation partners, solely to deliver Services
Enterprise customers, where users are part of an organizational account
Regulators or legal authorities if required by law
Successor entities in the event of merger, acquisition, or corporate reorganization
All vendors are bound by confidentiality and data processing agreements.
4. Your Rights & Choices
Depending on your location, you may have rights to:
Access, update, or delete your personal information
Request a copy of your data
Opt-out of marketing communications
Restrict or object to certain forms of processing
Disable cookies through browser settings
To exercise rights, email support@heyholler.ai.
5. Data Security
We implement safeguards including:
Encryption in transit and at rest
Access controls and authentication
Routine security audits and monitoring
Vendor due diligence
However, no system is 100% secure, and users are responsible for maintaining strong credentials.
6. Data Retention
We retain data for:
As long as your account is active
A reasonable period thereafter for compliance, backup, and audit purposes
Shorter periods upon request where applicable
7. International Data Transfers
If data is transferred across borders, we rely on:
Standard Contractual Clauses (SCCs)
Adequacy decisions
Other lawful data transfer mechanisms